Shipping policy
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Welcome to Ryviu! We aim to provide a seamless shopping experience for our customers. Below are the details of our shipping policy to keep you informed.
Shipping Processing Time
• Orders are processed within 1-3 business days.
• Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates & Delivery Times
Delivery times may vary depending on your location and external factors such as weather or carrier delays.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your package on the carrier’s website.
International Shipping
We currently ship to selected countries outside the [Your Country]. Shipping fees and delivery times vary based on location and will be calculated at checkout. Please note that international orders may incur customs duties or taxes, which are the buyer’s responsibility.
Damaged or Lost Packages
We take utmost care in packing your items securely. However, if your package arrives damaged or is lost in transit:
1. Contact us at [Your Support Email] within 7 days of receiving the package.
2. Provide your order number and photos of the damaged product for a resolution.